Leading the design of Rydoo's mobile app, end-to-end.

The journey begins

Picture a business traveler, racing through an airport, juggling a coffee in one hand and their phone in the other, trying to submit an expense report before their flight. Now imagine their frustration when the app crashes. This was the reality for many Rydoo users, and we knew it was time for a change.

The Roadblock: Performance Potholes

Rydoo, the all-in-one solution for managing business travel expenses, was facing a bumpy road:

🐌 Slow load times leaving users tapping their feet

🐛 Bugs causing unexpected detours in the user journey

💥 Frequent crashes bringing trips to a screeching halt

The result? Frustrated users and dwindling app store ratings. We needed to steer this ship in a new direction.

The Pitstop Strategy: Evolve, Don't Overhaul

A screenshot of the revamped expense pages in light and dark mode.

Our approach was clear:

Make impactful tweaks without reinventing the wheel

Preserve the familiar interface our users had come to love

Focus on evolution, not revolution

We fine-tuned every detail, ensuring users felt in control at every step of their expense journey.

The Destination: A Five-Star Experience ⭐⭐⭐⭐⭐

A screenshot of the revamped individual expense page

Our efforts paid off in spades:

📈 Skyrocketed to a 4.8-star rating on both Apple Store and Google Play

🏆 Claimed the top spot as the leading app in our category

😊 Users raved about the improved performance and thoughtful design changes

Lessons from the road

A screenshot of the revamped camera mode supporting single and multiple expenses.

Sometimes, the smoothest path forward is gradual improvement, not a complete overhaul

User feedback is the best GPS for product development

The right technology choice can turbocharge your app's performance

The road ahead

This journey reminded us that in the world of app development, every update is a chance to make our users' lives easier. By focusing on performance and user experience, we didn't just fix an app - we elevated the entire business travel experience.

As we look to the horizon, we're excited to continue this journey, always listening to our users and striving to make Rydoo the ultimate travel companion for business explorers everywhere.